February 13th, 2010 
admin Let’s face it, we have all, at some time or another sat in a telephone queuing system waiting to speak to a company, listening to dreadful hold music, interrupted intermittently by the annoying voice telling you the call is important and will be dealt with shortly.
One point for online travel insurance.
Ever been buying travel insurance online, answering all the questions, only to find you cannot get any further through the process due to some annoying error? You end up going around in circles as the website designers have not thought through all of the elements of the site and you are apparently stuck in some online Bermuda triangle
One point for call centre travel insurance. (more…)
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